Dear Monica,

I will express all as I had no guidance and nearly lost my sight through this so, I’m going speak from my heart and experience. I will also express facial palsy uk. Norwich group and the enormous support from yourself and team. As throughout my journey you all helped me and supported me giving me confidence and feeling worthy. After losing this through out the years of knock back. You will all never realise how you all helped me bring the inner strength back after it being so destroyed with my battle if understanding and making me feel so unworthy through this time. To meet you all and you all having this time for me was unbelievable. The extra time and patience  you gave me and never give up on me. Big hugs x SL

SL was a guest on BBC Radio Suffolk on 6/3/2020, where she described her improved confidence after facial reanimation. Please click the link to listen to the segment.

I’ve literally got my smile back! You have truly changed my outlook, and have even applied for a new job!’


‘First class degree in worry but a very grateful patient! Thank you to you and your team for your care and kindness this year’.


‘To Ms Fawzy, Thankyou so much for what you have done for me’


‘Thankyou- what a difference!’


‘Thank you so very much for your care, I’m a new woman’


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